How can we help?
Questions, bugs or ideas for new features are all welcome. You'll get a reply from the developer who built the app, usually within a day or two.
Email [email protected]
Tell us which app it's about, your Windows version (Windows 10 or 11), and what happened. A screenshot helps a lot.
CornerFlow quick fixes
A corner fires by accident
Open CornerFlow and add a short Delay, or turn on Ignore corners while a mouse button is held. You can also set a corner to work only while you hold Ctrl, Alt, Shift or Win.
My shortcut doesn't work in one app
Windows doesn't let ordinary apps send keys to programs running as administrator while they're in front. Lock, Mute, Show desktop and the power actions still work everywhere.
I can't record Win + L or Ctrl + Alt + Del
Windows doesn't allow any app to press these. Use the built-in Lock screen action instead.
Corners don't work in games or full-screen video
That's on purpose, so games and films aren't interrupted. You can turn off Pause in full-screen apps in the settings.
Where's the log file?
Open CornerFlow and go to Settings > About > Open log folder. Attach the log to your email if something isn't working.
SpokeFlow quick fixes
It says my ring shortcut is already in use
Another program already owns that key combination. Pick a different one under Trigger and look > Keyboard shortcut.
Does a normal middle click still work?
Yes. A scroll-wheel click with no movement passes straight through, so links still open in new tabs.
The trial ended. Have I lost my rings?
No. SpokeFlow pauses itself and keeps all your rings. Buy it from the Microsoft Store and everything comes back.
I want a smaller ring
Change the number of spokes (4 to 8) for that ring. The spokes you hide are kept, so they come back if you change your mind.
ShelfFlow quick fixes
The shelf doesn't slide out on one monitor
ShelfFlow uses each screen's outer edge, so an edge where two monitors meet is left alone. Shake the mouse while dragging, or press Ctrl + Alt + Space, to open the shelf anywhere. You can also switch to the left edge from the tray icon's menu.
Ctrl + Alt + Space doesn't open it
Another program is using that shortcut, so ShelfFlow uses Ctrl + Alt + S, or Ctrl + Alt + F12 if that's taken too. The bottom of the shelf shows which one is active.
I can't drag to or from one app
Windows blocks drag and drop between apps running as administrator and ordinary apps. Open that app normally, without Run as administrator, and it'll work.
Items disappear after I drag them out
That's the default. To keep them on the shelf, click … on the shelf, or right-click the tray icon, and turn it off.
Buying, refunds and your licence
- All our apps are sold through the Microsoft Store, which handles payment, VAT and your licence. Once you've bought an app, it's yours on any Windows PC signed in with the same Microsoft account.
- Refunds are handled by Microsoft, not us. Sign in at account.microsoft.com, open Order history, and choose Request a refund next to the app.
Uninstalling
Open Settings > Apps > Installed apps, find CornerFlow, SpokeFlow or ShelfFlow, click … and choose Uninstall. This removes the app with all its settings and logs.
Privacy
None of our apps collect or send any data. Read the CornerFlow, SpokeFlow and ShelfFlow privacy policies.